Getting Ready

  • For a better experience, we recommend using Google Chrome or any browser based on Chromium such as Microsoft Edge.
  • The virtual platform will also work on all recent browsers from Mac and PC such as Safari and Firefox.
  • The virtual platform will not work with Internet Explorer.

Hardware and Operations System Configurations

If you are using older or unsupported versions of Windows, Unix, or Mac operating systems, you may experience difficulty in viewing and/or listening to the webcast. Below are the recommended system configurations:

  • 2.3 Ghz, dual core
  • 4GB RAM
  • 1600×900 screen resolution
  • Windows 7 or higher
  • Apple Mac OS X 10.11 or higher

Microphone/camera blocked by your system

Sometimes, though, the problem might not be browser/app at all. If you’re on a Windows 10 or MacOS device, the webcam might be blocked. You can correct this by checking your app permissions to make sure the browser/app can use your webcam.

Windows 10:

  • Start Button (Windows icon) -> Settings -> Privacy -> Camera/Microphone ( Scroll through the list on the left)
  • Under “Allow Apps to Access Your Camera/Microphone” -> click the Change button and make sure it is switched on
  • Make sure that under “Allow Desktop Apps To Access Your Camera/Microphone” is turned on
  • Quit your browser/app and relaunch


  • System Preferences -> Security & Privacy ->Privacy tab -> Camera/Microphone ( Scroll through the list on the left)
  • Check the box corresponding to your browser/app within the Allow the apps below to access your camera/microphone
  • You will be prompted to quit your browser ->Choose Quit Now
  • Relaunch your browser/app

Meeting Hub

Get connected with other attendees and speakers!

Meeting hub enables you to search within all registered attendees and connect with them. It is a virtual location, where you can chat with each other, request one to one meeting, have a video call and exchange your business card.

How does it work?
When you are on the main page in OnAir platform, on the right side you may see the tab with the Meeting Hub. Click on the “View” button and the new window will pop up. You will see a list of all participants in alphabetical order on the left-hand side. You have two options how to search for other attendees.

  • Basic Filter – allows you to filter attendees by name or organization.
  • Advanced Filter – allows you to filter attendees by more than two attributes.
  • Indicator for Online Attendees – allows you to filter attendees which are currently logged in and online.

Be aware:

  • You may not find a participant or see the full name of a participant. It might happen that the participant has selected the option not to share the contact details at all or do not wish to share the last name.
  • Be careful as the filter is sensitive to accents on names.
  • Underneath the attendee’s name, you find which virtual badge he/she has. It should help you to recognize if he/she is a speaker, sponsor, attendee, or staff.

Click on the window with the name of the participant you want to connect with. A large window will open on the right side with the name and profile of the person. Click on “Connect”. The name of the person will appear in the middle in the “Pending” connections and the person will receive a notification.In the middle of the page you may see:

  • Connections – here you may find all connections which you already made.
  • Pending – here you may find all your requested connections.
  • Invitations – there are all invitations from other attendees.

Once the person accepts your invitation, you may start interacting with each other. In the right-hand side window, you have several options how to do that:

  • Live Chat – live chat with other attendees.
  • Call – call to each other. Simply click on “Call” below the person’s name to open the video-call window. Click on following button at the bottom of the page to video call the person.
  • Meeting – schedule a meeting with each other. Once your Meeting is set, it will appear in the timeline in the main page.
  • Messages – if the other attendee is not available at the moment, you may leave a message.
  • Notes – take notes during your meeting and export them afterwards.

Access the Recordings of the Sessions

All sessions will be recorded (except workshops) and will be available on replay on the OnAir platform (under each session) after the conference.

Ended session will have a View button.